Shipping Information
At Ribbon Ropes, we aim to deliver your orders in a timely and efficient manner while ensuring your satisfaction with our products. Please read the following information carefully regarding our shipping policies.
Delivery Timeline
We strive to process and deliver your orders as quickly as possible. Please allow a delivery timeline of 7 to 12 working days for all products. This timeline may vary depending on your location and product availability.
Delivery Charges
Delivery charges depend on your location:
- Standard Delivery: Delivery charges will be shown while booking for an order.
Order Processing
Your order will be processed within 2-3 working days after confirmation.
Shipping Partners
We work with trusted shipping partners to ensure your orders are delivered safely and on time. However, delivery timelines may be affected by external factors such as weather, public holidays, or unforeseen circumstances.
International Shipping
At this time, Ribbon Ropes ships only within Pakistan. If you're interested in international shipping, please contact us at sales@ribbonropes.com for assistance.
Damaged or Missing Items
We take great care in packaging our products. However, if you receive a damaged product or your order is incomplete, please reach out to us within 48 hours of delivery. Provide us with your order details and images of the damaged product, if applicable, at sales@ribbonropes.com. We will work to resolve the issue as quickly as possible.
Address Changes
Need to change your delivery address? Please notify us as soon as possible after placing your order. Changes to the shipping address can only be made before your order has been dispatched.
Contact Us
If you have any questions regarding shipping or need further assistance, please feel free to contact us at:
- Email: sales@ribbonropes.com
Thank you for choosing Ribbon Ropes. We appreciate your trust and look forward to serving you!